I only had 3 simple tasks on my ToDo list today for work.
“So easy!” I thought.
Then, one thing after another came up. A meeting here, a request there, another meeting. No biggie, these tasks are so simple I can do them later.
Well, later came, so I started on one and I ran into a snag. Of course, software issues through me a roadblock. So, while I was waiting I decide to do the other task. No problem. Done.
Then I decided to do the other task, and it had some weird software configuration issues too, so I couldn’t actually do what I wanted.
Meanwhile, the first task required a call from the help desk. They helped, but then immediately after I hung up, I pushed the wrong button in the process, and had to call them back. They said I had to completely start the process over again.
So I did.
But I hit another roadblock. And had to call the help desk again. And I happened to reach the same guy who helped me the first time. (His name was Christian Tiger, coolest name, and super nice guy.)
He finally helped me through the rest of the process and I was done!
(It was 11:30pm.)
What did I learn from this?
- Software is complicated (I know, it makes me sound like an old man, non-tech guy, but I think I’m actually pretty tech savy.)
- Don’t be afraid to call the Help Desk back.
- Get your tasks done early.