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Books

Getting Things Done

It’s a phrase that makes people feel good, one that generates confidence, accomplishment.  It’s something we all want to do.  However we define ‘things’, we want them finished, complete, closed, accomplished.

David Allen was a management consultant that began to see the DNA of how things got done and then developed a method, a step by step process, even an entire philosophy around personal productivity and the business of ‘getting things done’.  His books continue to grow in popularity and he is now (and has been for a while) one of the most recognized names in the personal productivity arena.  He basically owns the phrase due to his first book, “Getting Things Done“, and his methodology is now referred as GTD. 

His second book focused more on the philosophy and principles behind the method and is a collection of short essays called “Ready for Anything“.  I actually read that one first and thoroughly enjoyed it.  I’ve also come back to that one quite a few times for re-reading and study, to help me get back on track.

His latest book, just recently released, “Making it All Work” is supposed to provide new perspectives and help you reach new levels of productivity.  I haven’t read it yet, but probably will at some point.

His core premise is that one’s ability to be productive is directly proportional to one’s ability to relax.  He uses the “mind like water” analogy where water responds with total appropriateness to a pebble being thrown in it.  It doesn’t overreact or underreact, it simply interacts with whatever comes to it and returns to its natural state. 

He defines 4 main areas of productive behavior:

  1. Capturing and corralling all our internal and external “open loops” to regain clarity and energy.
  2. Consciously managing our focus within the multiple levels of outcomes and responsibilities to which we are committed.
  3. Creating trusted structures and consistent usage of them to trigger the appropriate focus and reminders as necessary.
  4. Grounding it all with flexible, forward motion at the physical-action level.

 

People don’t need more discipline as such – they need a more discipined approach.  It’s not about working harder or getting your priorites straight, it’s about defining your work better at multiple levels of detail and staying focused on all of them simultaneously.

I highly recommend investgating David Allen’s work.  I have not mastered his method perfectly yet, but his concepts help me to understand all the things I have to do in a different way, and therefore helps reduce my stress.

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Books

The Posture of a Leader

I like this section of Seth Godin’s book, Tribes.

“If you hear my idea but don’t believe it, that’s not your fault; it’s mine.

If you see my new product but don’t buy it, that’s my failure, not yours.

If you attend my presentation and you’re bored, that’s my fault too.

If I fail to persuade you to implement a policy that supports my tribe, that’s due to my lack of passion or skill, not your shortsightedness.

If you are a student in my class and you don’t learn what I’m teaching, I’ve let you down.

It’s really easy to insist that people read the manual.  It’s really easy to blame the user/student/prospect/customer for not trying hard, for being too stupid to get it, or for not caring enough to pay attention.  It might even be tempting to blame those in your tribe who aren’t working as hard at following as you are at leading.  But none of this is helpful.

What’s helpful is to realize that you have  a choice when you communicate.  You can design your products to be easy to use.  You can write so your audience hears you.  You can present in a place and in a way that guarantees that the people you want to listen will hear you.  Most of all, you get to choose who will understand (and who won’t).”

That piece of advice would go a long way to improving attitudes by encouraging people to take responsibility for what happens and not immediately blame others.  That’s true leadership, which is why it is still scarce.

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Books

The Career Renegade

When you’re connected with well connected people, then you’re well, connected.

Another one of my friends who I’ve met through Seth Godin’s tribe is Johnathon Fields.  He was gracious enough to send me an advanced copy of his new book called Career Renegade

And let me tell you, it is fantastic. 

There are a lot of career books out there that say, “Just do what you love and the money will follow.” But most of the time that just ends up being an empty promise.  Jonathan’s book actually shows you the strategies and details on how you can find new marketing angles related to the topic of what you love to do that you might have not considered, and which can generate some serious money.  He talks about the latest online tools and markets that just didn’t exist a couple of years ago. 

He also teaches you how to do it without abandoning your current method of earning an income.  But it’s not one of those quick money making schemes, it is more principle based, along with “how to’s” that can be applied to any type of entreprenurial endeavor.

So check it out.  He’s another smart guy with something to say.

Man, there are so many of those out there.

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Consultants Web sites

Judging a Solution

There are 6 criteria for judging whether an improvement solution will be effective. (As explained by Eli Goldratt in his Webcast Series)

A solution must:

  1. Produce results and excellent benefits
  2. Be a win/win/win for all who’s collaboration is needed
  3. Have small risk relative to the benefits
  4. Be simpler than what we do now
  5. Have a sequence that enables people to get on board because the first actions deliver significant, immediate results
  6. Be one that does not self-destruct, or is blind to the dangers of success.

 

Of course, Goldratt has outlined a method with strategies and tactics that meets all criteria in the realm of Project Management.  It is amazingly simple, but would require significant behavior changes and difficult decisions by top leaders in a large company.  Still, many companies are being successful at applying his method.

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Thoughts

Be nice and personal, you’ll have more friends

I really liked what Seth said in his blog here.

Many business and marketers think the effeciency of communication through the web allows them exploit it by capitalizing on the quantity of messages they produce.  It is so prevelant that we have a word for it – spamming – and it is not a nice word.  Everyone hates spam, so why does it still exist?  Because the old marketing paradigm still exists, and when this (not so) new tool is applied to the old paradigm, it appears as something that can produce results for free.

But we know that the old paradigm is fading, not really working anymore, and being replaced by a new paradigm, which is actually a reprise of a really old paradigm – actual personal human connection.

What people are finding out is that the web communication efficiency is allowing them to have personal human interaction and connection with a lot more people than they could in person (which was the really old paradigm of small town personal service, where everybody knows everybody.)  This is actually way more effective for spreading ideas, getting things done, starting a movement, accumulating customers, or anything you want to do, than impersonal, cookie cutter broadcast messages to the world.  Those kind of messages don’t talk to directly to me, so I don’t really want to respond.  But if a real person who I have a relationship with is talking to me, I listen, I respond.

So how this relates to Seth’s post is that you can be you, and nice, and personal on the web, which helps you to have positive relationships with a lot more people.

And if you have that, well, you can do anything.

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Uncategorized

A Strategy of Constant Change

My friend Steven has written a book.  It’s a free ebook that you can share with anyone.  It’s about the new ways of dealing with change.

So check it out here.

It’s a new world of idea flooding.  With the ease of publishing the written word these days, we are more readily exposed to great minds like Steven’s.  This allows more of us to influence and be influenced by the ideas of everyone else. 

But in order to be the right kind of catalyst for change, we need to be involved, connected.  We need to be in the places where we can run into great work like this, and have a chance to influence others with our own ideas.

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Uncategorized

Incomplete

 Stress comes from incompletions.

When something is incomplete, it is unresolved.  It means there is a open loop that has not been closed.

Types of incompletions could be:

  • unclear commitments,
  • worries, complaints, problems,
  • unclear direction,
  • lack of acknowledgement,
  • missing or hard to find information,
  • unfinished blog post.

How these things exist for you determines your level of stress or feeling of being overwhelmed.  It depends entirely on your perception of these incompletions.  The same exact incompletion may not bother one person, but could throw another person into a panic.

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Uncategorized

Urgent!

How do you get people to immediately stop what they’re doing and willingly help you do what ever you ask?crying-child-cropped1

Just walk in with a crying baby or toddler.

Nothing demands attention more than the constant cries of a child in pain.

This is what they call in business, “a burning platform.”  In other words, it is something that everyone should be concerned about, something that everyone is willing to help resolve because it is in their best interest and the best interest of the group.

But if you don’t happen to have a crying baby handy, how do you communicate a ‘burning platform’ message to others who need to hear it?

 

photo by egg on stilts

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Now What?

After 21 days of posting, where do I go from here?

Start over.

Here’s a site where you can find all kinds of stuff – Mashable

Try one thing that looks interesting to you.  Spend some time learning how to use it…

and in no time…

you’re an expert! At least to some of your friends who have never seen that tool or website or widget.

There’s so much out there that it is easy to become a local expert at something.

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Day 21

Well, they say if you do something every day for 21 days it becomes a habit.

I’ve done it… but I still don’t believe it.

Some days I’ve wanted to just throw in the towel and give up on the whole thing, but for some reason I just couldn’t let down both of my readers.  It has been difficult coming up with material every day, which I know now why most people don’t write every day.  But somehow, I’ve stuck with it, and sacrificed a lot of sleep.

Everyone has different motivators, things that drive them to accomplishment.  For this, I think mine was public declaration, even though ‘public’ probably meant only a handful of people, if that.  And I don’t even consider this much of a success, yet. 

But 21 days does seem like some kind of milestone.  So here I am, talking about it.

What’s your motivator?  Find out. Use it freely.  Let it run your life, in the way you want it to be run.

birds

photo by ecstaticist

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Recall

I want to apologize for that last post.  After I read it today, I didn’t like it at all.

The main message was supposed to be that unexpected things happen and we shouldn’t complain about them.  Instead it came across like, “look at me, I’m so unselfish because I didn’t plan anything and everything went wrong.”  When in actuality, if I would have been more diligent in planning up front, taking the time to make sure everything was in place, anticipating possible risks and preparing back-up plans in case something might go wrong, I could have completed the job a lot quicker, or may have chosen to not even start the project and thereby avoiding the discomfort of my wife not having a kitchen sink for a couple of days, and not having hot water for a while. 

So it turns out that I was being more selfish and caused more inconvenience for others as a result of my so called ‘service project’.

Today’s lesson: take the time to do some thorough up front planning and risk mitigation before you start any project.

PS.  I may end up deleting these posts because I feel like I have drifted off topic and style for me.

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Uncategorized

Unplanned

In reference to yesterday’s post on service, today I had the opportunity of doing some service (of course, why not) but it was quite unplanned. 

A certain lady in our neighborhood needed help replacing her kitchen faucet.  I’m not a plumber (and I was reminded why) but I have done this before, a few years ago, so I felt I could probably help.  I gathered all the tools and went to work.  As usual, I didn’t have all the right tools or accessories so I made a couple of trips to Lowe’s before the job was done.  In fact, it’s still not done.  Lowe’s closed earlier than I thought so I have to wait until 6am when they open to get the final parts.  The project also grew to include some calking behind the sink and issues with the hot water heater. 

So, my little service project became a lot bigger than expected, but that’s okay, because service is selfless sacrifice.  If I had planned everything out, and it all happened according to plan, then I wouldn’t have sacrificed much, because it would have been what I expected.  The fact that it went awry and required more of my time than expected required me to dig deeper and to give a little more, to be less selfish. 

That’s when the real tests of your character come, when things happen that are unplanned.  You have a valuable opportunity to excel as a human being and provide a higher level of service by how you choose to handle those unplanned situations.

PS – Did I mention that the neighborhood lady was my wife?  Does my service now seem less noble? Why?  We often have many extremely local opportunities to serve.

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Service

Monday, January 19th is a National Day of Service. Yes, it’s Martin Luther King Jr. day also, but a day of service sounds like a great idea.

If we take a conceptual view of service, it is really the essence of the ideal human being.  Being unselfish and giving of yourself to benefit another person is the highest station of existence.  If everyone was perfectly unselfish and gave service to as many as they had the capacity for, then we would all have our needs met by others, and we would be the most fulfilled because we would have become useful in providing for the needs of others.

That may sound like some kind of utopian fantasy, but actually, we learn how to live in this manner in the greatest institution of all, the family.

To become a mother or father you are given the responsibility to take care of this strange creature who can not do anything for itself. An infant is completely dependent upon someone else to exist.  As time goes by, it gradually learns to do things for itself (if you’ve taught it).  Still, many years of dedicated service are required by the parents before this being can feed itself, dispose of its waste properly, effectively comunicate, and socially interact properly. 

It is then prepared to be trained by others.  You could say that this means entering pre-school, but you could also say that it means graduating from high school. 

Whatever your perspective, there is no doubt that many years of selfless service are required to produce the kind of being that is able to effectively contribute to society by serving others, and able to produce similar beings of service itself.  The more of these beings you produce, the more selfless service is required.

So on this National Day of Service, try to think of ways to increase the service to those fellow human beings who you have the deepest feelings for, either for those who still need your example and training, or as gratitude to those who gave so many years of service to you.

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Is that really you?

One of the most important traits for a leader is ” authenticity.”  There are so many books that give you the techniques, what you should do , or what you should say in certain situations.  But if you are using someone else’s phrase,  and don’t sincerely mean what you are saying, then others will pick up on it immedately (or eventually.)

Learning principles helps to avoid this problem, because you are not given the exact prescriptions.  Principles are core ideas or concepts, they contain the underlying reasons or truths that explain why things work the way they do.

If you live by principles that you believe in, then your attitude and actions towards others will be seen as who you really are.  This genuine authenticity gives you more credibility.  People can almost predict what you will do  in certain situations because they know your values (or what’s important to you.)  This develops trust.

And trust can propel a movement.

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30,000 Feet

Human systems are powerful.  They can drive a consistent behavior from anyone who occupies a position in the system, regardless of who it is. This means that if you have a role in an organization, whether you’re at the top, in the middle, or at the bottom of the leadership structure, you tend to have certain behaviors, because the system has forces that are common among all organizations.

I attended a workshop today where we performed a simulation of a company.  There were urechtabout 35 people and we all had certain roles, top managers, middle managers, bottom workers, and customers.  It was an amazing experience.  We were all eerily surprised how our actions mimicked real life behavior and interaction between people with different roles.

The most valuable thing about the simulation was that we were able to stop in the middle of it, several times, and take a look at how we were behaving.  We analzed what was going on in regards to our conversations, strategies, and attitudes.  We popped up to 30,000 feet and said, “What is going on here?”

If that can work in a simulation, why can’t we use that technique in our real life?  Wouldn’t it be valuable to rise above your situation and say, “How am I acting right now?  Why am I behaving this way?”  Is there something I should be doing differently?

Self analysis is probably the most powerful tool for creating change.

So do it.

Flickr photo by Bernt Rostad